About the Job:
Are you a dynamic Sales and Customer Relations expert looking to advance your career with a global leader in shipping, logistics, and marine services? If so, GAC could be your next stop.
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We are looking for candidates for the role of Group CRM Data Steward. The successful candidate(s) will join a dynamic group of companies that has been providing customers with shipping, logistics, and marine services since 1956. Our work environment values experience, innovation, dedication, and mutual respect, guided by the GAC Spirit which emphasizes loyalty and responsibility between management and staff.
Job Description:
The role involves:
- CRM Account Management
- Data analysis and accuracy reporting
- Co-ordination with offices and colleagues to maintain system accuracy
- Working with Group Commercial teams to assign accounts in CRM
- Identifying and consolidating Group accounts
- Working with the Group IT team to implement data accuracy policies
- Working on commercial applications
- KPI reporting
- Supporting/conducting CRM training sessions as required
Job Requirements:
- Proactive and self-motivated work ethic
- Ability to work effectively under pressure
- University graduate or comparable education level
- Strong presentation, analytical, and communication skills
- Proficiency in English, both written and spoken
- Presentable with a pleasant personality
- Proficiency in Microsoft Excel and enhanced computer skills
- Experience with CRM systems such as Salesforce preferred
- 1-2 years’ experience in data handling and analysis, preferably with a shipping company
- Familiarity with basic shipping terms and definitions will be considered an advantage
As a GAC colleague, you will become part of the GAC global community. We are proud of our company culture which values all employees and recognizes that there is more to them than their job title. You will have the opportunity to face challenges that help both you and our organization grow and join us on our journey to a more sustainable future.
If you think you have what it takes to become part of the GAC Group team, we look forward to receiving your application.
