About the Job:
ServiceNow is seeking a CRM Advisory Solution Consultant to join our innovative team. In this dynamic role, you will lead the development of a cutting-edge Best Practice Proof of Concept (POC) Program focusing on CRM and AI capabilities within the ServiceNow platform. You will collaborate with skilled professionals to design and improve a program that showcases innovation and the real-world application of advanced CRM solutions. This position demands technical expertise, strategic creativity, and a passion for mentoring others.
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Key Responsibilities:
- Design & Build POCs: Lead the creation of CRM best-practice proof-of-concept environments demonstrating ServiceNow CRM Workflow and AI integration.
- Drive Innovation: Continuously iterate the POC program based on feedback and technological advances.
- Collaborate Across Teams: Team up with product managers, engineers, and leaders to deliver scalable solutions.
- Technical Excellence: Utilize deep ServiceNow platform expertise to design innovative architectures.
- Data & Integration Expertise: Bring hands-on knowledge of integration technologies, APIs, and modern data strategies.
- Agility & Problem Solving: Address technical challenges swiftly and seek improved building approaches.
- Knowledge Transfer: Develop documentation and conduct training to enable team knowledge sharing.
- Impact & Influence: Provide thought leadership in architecture and influence ServiceNow’s CRM market presence.
Qualifications:
- Experience integrating AI into workflows and decision-making.
- Extensive background in enterprise architecture, solution consulting, or technical leadership.
- Proven expertise in the ServiceNow platform, primarily in CRM Workflow.
- Strong experience in CRM architecture, integrations, and solution design.
- Success in leading prototype development or innovation labs.
- Knowledge of integration patterns and tools, including REST APIs and ETL.
- Highly collaborative with strong problem-solving and communication skills.
- Preferred: Fluency in Arabic and English, familiarity with AI/ML capabilities within ServiceNow, and experience with Agile development.
Location:
Riyadh Region (Hybrid)
Job Type:
Full-time
Compensation:
Base pay ranges from $131,925 to $217,725, complemented by equity, variable compensation, and benefits including health plans, a 401(k) plan with company match, and a flexible time away plan.
Work Conditions:
This position operates in a hybrid model, combining remote work with potential in-office requirements.
Equal Opportunity Employer:
ServiceNow is an equal opportunity employer and considers all qualified applicants without regard to any protected status.
