We are looking for a CRM Advisory Solution Consultant to join our dynamic and innovative team in the Riyadh Region (Hybrid). In this role, you’ll lead the creation and evolution of a cutting-edge Best Practice Proof of Concept (POC) Program centered on CRM and AI capabilities within the company platform. This high-impact, hands-on role requires technical excellence, strategic creativity, and a passion for mentoring and knowledge-sharing.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Key Responsibilities:
- Design & Build POCs: Lead the creation of CRM best practice proof-of-concept environments showcasing company CRM Workflow and AI integration capabilities.
- Drive Innovation: Develop and iterate multiple versions of the POC program based on business feedback, customer needs, and evolving technology.
- Collaborate Across Teams: Partner with product managers, engineers, technical consultants, and GTM leaders to deliver scalable, high-value solutions.
- Technical Excellence: Utilize deep expertise in the company platform, particularly CRM Workflow, to design innovative architecture.
- Data & Integration Expertise: Apply knowledge of integration technologies (including legacy systems), APIs, and modern data strategies.
- Agility & Problem Solving: Act swiftly to solve technical challenges and continuously seek smarter methods for development.
- Knowledge Transfer: Foster broader team enablement through documentation and training initiatives.
- Impact & Influence: Share thought leadership in architecture forums to influence CRM leadership within the market.
Qualifications:
- Experience integrating AI into work processes, problem-solving, or decision-making.
- Extensive experience in enterprise architecture, solution consulting, or technical leadership roles.
- Proven expertise in the company platform, particularly CRM Workflow.
- Strong background in CRM architecture, integrations, and scalable solution design.
- Demonstrated success leading the creation of prototypes or proof-of-concept initiatives.
- Familiarity with integration patterns and tools (REST APIs, ETL, etc.).
- Excellent problem-solving skills with adaptability in a dynamic environment.
- Strong communication skills, including technical writing and workshops.
Preferred Qualifications:
- Familiarity with AI/ML capabilities within the company or other enterprise platforms.
- Experience in GTM programs or customer engagement strategies.
- Published thought leadership in CRM, AI, or digital workflow solutions.
- Experience with Agile development or rapid prototyping frameworks.
Language Requirements: Fluent in Arabic and English.
Compensation: The base pay ranges from $131,925 to $217,725, plus equity (when applicable), variable/incentive compensation, and benefits.
Additional Information: The company is an equal opportunity employer committed to creating an accessible and inclusive experience for all candidates, providing accommodations as needed. For roles requiring access to controlled technology subject to export control regulations, employment may depend on obtaining necessary approvals.
Company Description: The company is a global market leader dedicated to transforming how organizations work. With innovative AI-enhanced technology, we proudly support over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
