About the Role
The role involves supporting the planning, coordination, and execution of Group-wide cross-selling initiatives across the Bank and its subsidiaries. You will facilitate collaboration between business units to identify cross-selling opportunities, unlock business synergies, and support revenue growth. This position requires the development and implementation of cross-selling frameworks, including strategic client nomination, target setting, Balanced Scorecards (BSC), and rules of engagement.
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Responsibilities
- Support the planning and execution of cross-selling initiatives.
- Facilitate collaboration between business units to identify cross-selling opportunities.
- Assist in the development and implementation of cross-selling frameworks.
- Oversee and monitor cross-selling performance metrics, including referrals, conversion rates, and revenue realization.
- Manage cross-functional implementation activities, project milestones, and deliverables.
- Identify implementation gaps and operational challenges, coordinating resolution with stakeholders.
- Support the preparation of governance committees, management updates, and executive-level progress reports.
- Drive stakeholder engagement to create a sustainable cross-selling culture across the Group.
Requirements
- Minimum 10 years of relevant banking experience, ideally with exposure to multiple banking business lines.
- Strong understanding of Retail, Corporate, SME, and other banking products and business models.
- Demonstrated leadership capabilities, able to influence stakeholders and drive collaboration.
- Strong project and program management skills with experience managing complex banking initiatives.
- Excellent stakeholder management, communication, negotiation, and problem-solving skills.
- Strong analytical, commercial, and performance management capabilities.
- Ability to independently manage multiple workstreams and ensure accountability.
- Proficiency in Excel, Power BI, and PowerPoint for executive-level reporting and presentations.
