The Advanced Service Engineer (ASE) organization in CSS is a global, innovative, open-minded, and diverse team of highly skilled technical engineers. The ASE establishes long-term trusted relationships with Oracle’s key customers, helping them to maximize their Oracle Cloud and on-premise investment, innovate faster, and accelerate their business success with solutions for all cloud environments and Artificial Intelligence solutions.
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We are looking for a Lead Cloud Architect (LCA) with Artificial Intelligence experience who will be responsible for designing, building, and managing best-in-class solutions for our CSS customers:
- Establish trusted relationships with customers
- Be familiar with Oracle Cloud and AI products and solutions
- Assess and analyze customer needs to capture business and industry requirements; translate them into technical architectures aligned with Oracle’s best practices
- Lead CSS’s highly experienced delivery teams by providing technical governance and guidance
- Handle extensive problem resolution skills
- Build relationships with team members, other Oracle teams, and customers at various levels, including up to CIO or equivalent business owners
- Serve as the main contact for new business opportunities by supporting our CSS Services Solutioning team
- Assist with scope and LoE definition and provide technical guidance
- Drive innovation by incubating new practices and solutions
- Maintain market awareness around existing and emerging technologies
- Ensure customers achieve beneficial solutions regarding cost effectiveness, quality, and manageability
- Provide technical guidance on Oracle cloud and AI solutions to customers and Oracle internal
- Ensure successful handover from implementation to operations, ensuring the solution fits customer requirements
- Collaborate closely with different CSS teams to ensure the implementation and operation of mission-critical environments are successful
Skills and Qualifications
- Minimum five years (5) of experience as a senior architect delivering cloud and AI solutions
- Applicants are required to read, write, and speak fluently in English
- Strong communication skills, including the ability to communicate with technical and non-technical staff at all levels of the customer organization
- Customer-first attitude and a team player mindset
- Technical leadership from sales to delivery for large and complex cloud and AI solutions
- Positive, creative, agile, and innovative attitude towards the design and delivery of solutions
- Ability to analyze and document complex issues and provide recommendations
- Ability to positively influence and motivate others towards success
Preferred Technical Skills
- Overall good knowledge of Oracle's cloud solutions (OCI, IaaS, PaaS, Networks)
- Strong knowledge of AI technologies, including machine learning, deep learning, and common AI use cases
- Familiarity with AI services & technologies (e.g., digital assistant, NLP, speech, anomaly detection, generative AI)
- Good knowledge of Applications/SaaS, Databases, and Middleware/PaaS services
- Strong understanding of cloud security
- Knowledge of cloud-native design solutions
- Strong automation process and technology experience (e.g., DevOps, GitOps)
Work Conditions: On-site, Full-time
Location: Dubai, Dubai, United Arab Emirates
Equal Opportunity Statement:
Oracle is committed to creating a diverse and inclusive workplace. We encourage disabled candidates to apply for this position and welcome applications from all qualified individuals.
