Customer Acquisition Manager

As a Customer Acquisition Manager at the company in the United Arab Emirates, you will be responsible for designing and delivering key customer acquisition targets through PPC and Search for all banking products. You will oversee the customer journey from app downloads to account openings and funding, managing the sales team to reduce drop-offs and enhance fulfillment efficiencies. Collaboration with Tech, Ops, Credit, Business, and Compliance will be essential to improve customer experience and scale up acquisitions, while also generating new business with licensing authorities and CSPs.

The role operates in a competitive, dynamic, volatile, and regulated business environment characterized by low entry and exit barriers. It is crucial to adhere to the policies and guidelines set out in the company’s Policy Manual.

To qualify, candidates should have a Bachelor’s or MBA/master’s degree in marketing or a related field, along with experience in Business Banking or e-commerce that focuses on customer acquisition, strategy, design, and implementation. A proven track record in managing people is also essential.