About the Role
Join a dynamic team in the fitness industry as a Customer Care - Telesales representative. This role is critical in delivering high-quality customer service and achieving sales targets while assisting customers in both Arabic and English. As a part of our team, you will interact with customers through phone and email, ensuring their needs are met with professionalism and efficiency.
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Key Responsibilities
- Achieve sales targets while providing excellent customer service.
- Handle customer requests through phone and email communications in Arabic and English.
- Utilize strong phone contact handling skills and active listening to ensure customer satisfaction.
- Communicate effectively, both verbally and in writing, to represent the company professionally.
- Multitask, prioritize, and manage time effectively in a fast-paced environment.
- Contribute positively to the work environment by engaging politely and professionally with team members and customers.
Requirements
- Minimum of 1 year of relevant experience in customer service or telesales.
- A bachelor’s degree is preferred.
- Demonstrated dedication and passion for assisting customers.
- Strong verbal and written communication skills in Arabic and English.
- Prior experience in sales is an advantage.
- Ability to thrive in a fast-paced work environment.
- A polished and professional demeanor is essential.
Benefits
- 5 working days per week.
- High commissions based on performance.
- Competitive salaries, comprehensive benefits, and incentives.
- Comprehensive health coverage for employees.
- Exceptional work environment that promotes growth.
- Specialized training to enhance skills and knowledge.
- Career growth opportunities within the company and on a global level.
- 30 days of paid annual leave.
