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Customer Due Diligence Manager (UAE National role)

Unlock employer United Arab Emirates Direct to Company Under an hour ago · 12 Oct 2026

Financial

  • Estimate: $60k - $100k*
  • Zero income tax location

Accessibility

  • Office Only
  • No Visa Provided

Requirements

  • Experience: Senior
  • English: Professional

Position

About the Role
The Customer Due Diligence Manager will support the CDD and CTR Manager in the effective management of the CDD activities for IWPB UAE. The company aims to be the international bank of choice for affluent customers, supporting their domestic and international banking and holistic wealth management needs. We help customers manage, protect and grow their wealth while fulfilling their day-to-day financial requirements.

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Responsibilities
In this role, you will:

  • Ensure delivery to CDD requirements according to agreed priorities for IWPB (International Wealth and Premier Banking) UAE.
  • Derive decisions related to IWPB CDD solutions and escalate issues, risks, and dependencies.
  • Implement the CDD framework effectively.
  • Introduce, implement, and establish efficient, effective, and robust CDD processes across IWPB.
  • Maintain the CDD governance discipline by monitoring and maintaining data integrity and messaging to IWPB management and risk committees, ensuring that significant, current, and emerging operational risks and internal control issues are escalated appropriately.

Requirements
To be successful in this role, you should meet the following requirements:

  • High-level understanding of all types of financial crime and CDD activities.
  • Knowledge of retail banking and financial services products.
  • Understanding of the commercial considerations of business relationships, combined with the ability to manage risk effectively in these client relationships.
  • Knowledge of the country regulatory environment.
  • Experience in financial services and/or AML/KYC type roles.
  • Developed professional competence to determine risk-based solutions.
  • Good negotiation skills and effective communications abilities at all levels.
  • Independent decision-making ability and planning skills with a strong focus on execution.
  • Strong analytical and project management skills with the ability to lead change and collaborate across various teams.
  • Proven ability to prioritize competing demands.
  • A graduation degree is essential for obtaining a UAE visa and/or work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE).

Benefits
You’ll achieve more at the company. The company is committed to building a culture where all employees are valued, respected, and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment.

We believe diversity brings benefits for our customers, our business, and our people. Different ideas and perspectives help us innovate, manage risk, and grow the business in a sustainable way.

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