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Customer Due Diligence Manager (UAE National role)

Unlock employer Dubai, United Arab Emirates Direct to Company 1 hour ago · 13 Oct 2026

Financial

  • Estimate: $80k - $120k*
  • Zero income tax location

Accessibility

  • Hybrid
  • No Visa Provided

Requirements

  • Experience: Senior
  • English: Professional

Position

About the role
Join the company as a Customer Due Diligence (CDD) Manager, where you will support the CDD and CTR Manager in managing CDD activities for International Wealth and Premier Banking (IWPB) UAE. Our aim is to be the international bank of choice for affluent customers, ensuring their domestic and international banking and holistic wealth management needs are met effectively.

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Key Responsibilities
In this role, you will:

  • Ensure delivery to CDD requirements according to agreed priorities for IWPB UAE.
  • Derive decisions relating to IWPB CDD solutions and escalate issues, risks, and dependencies.
  • Implement the CDD framework.
  • Introduce, implement, and establish efficient, effective, and robust CDD processes across IWPB.
  • Maintain CDD governance discipline by monitoring and maintaining data integrity and messaging at all times to IWPB management and risk committees, ensuring significant operational risks and internal control issues are escalated appropriately.

Requirements for Success
To be successful in this role, you should meet the following requirements:

  • High-level understanding of all types of financial crime and CDD activities.
  • Knowledge of retail banking and financial services products.
  • Understanding of the commercial considerations of business relationships combined with the ability to manage risk effectively in those client relationships.
  • Knowledge of the country regulatory environment.
  • Experience in financial services and/or AML/KYC roles.
  • A satisfactory level of professional competence to determine risk-based solutions.
  • Good negotiation skills and the ability to effectively communicate at all levels.
  • Independent decision-making ability and planning skills with a strong focus on execution.
  • Strong analytical and project management skills, with the ability to lead change and collaborate with various teams.
  • Proven ability to prioritize competing demands.
  • A graduation degree is essential for obtaining a UAE visa and/or work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalencies are also mandatory.

Benefits
At the company, we offer a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. We are committed to building a culture where all employees are valued and respected. We believe that diversity brings benefits for our customers, our business, and our employees, helping us innovate and grow sustainably.

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