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Customer Lead

Unlock employer Riyadh, Saudi Arabia Posted: 07 May 2024

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Salary unspecified
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Requirements

Experience: Intermediate

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Position

Job type: Permanent, Full time
Experience: 2-3 years marketing experience & digital marketing with solid success records in digital marketing
Soft skills:
- Excellent interpersonal and communication skills, with ability to effectively engage internal and external stakeholders, build and cultivate strong working relationships
- Unconventional thinking, always looking for new ways to achieve business goals
- Ability to work agile, demonstrate creativity and be a strong team player
- Open for innovative digital trends in pharma
- Leadership and skills for people development
- Ability to learn and adapt quickly within complex and changing surroundings
- Resilience, rigor, and reliability
- The development of a network, internal and external, of communication, content, and digital experts beyond the pharmaceutical industry
- Ability to build a proper environment to enable Playing to Win culture to flourish (e.g., stretch & Patient focus)
Technical skills:
- Customer Marketing profile
- In-depth understanding of the market, competition, and future trends
- Tech-savvy, knowledgeable of the current digital trends/models with general all-around digital skills (Marketing Automation, Email Marketing, Web Development, UX/UI, Analytics, SEO, SEM, Social Media, etc.)
- High understanding of customer needs and expectations to create individual, exceptional customer experience
- Ability to localize and drive the execution of the omnichannel strategy, to ensure a high-touch and personalized engagement
- Strong project management skills
- Strong strategic-analytical and conceptual skills
- Knowledge and experience of innovative methodologies such as scrum, lean start-up, nudge, and design thinking
Education: Bachelor's degree in Pharma, Marketing, Business Administration, or a related field; Advanced degree preferred
Languages: Strong communication and presentation skills in English both written and verbal.

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