You will be part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and improve customer outcomes. We do this through a portfolio of services, delivered by outstanding consultants, using our ecosystem of partners, our leading practices, methodologies, and tools based on our experiences from thousands of customer engagements.
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Responsibilities
- The Customer Outcomes Principal Platform Architect is a technical advisory role, responsible for helping our customers establish a technical foundation in the company Platform and design solutions that improve outcomes.
- Ensure customers use leading practices around instance strategy, technical governance, core data, integrations, and the technical health of the platform.
- Work with the customer across executive, platform owner, enterprise architects, and development teams during the selling, structuring, and implementation of solutions.
- Be a technical expert across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutions.
- Develop relationships with technical and business leaders at the customer site to understand the role of the company in their digital transformation vision.
- Manage technical governance, delivery operating model, and governance.
- Support the sales effort by scoping and estimating the engagement and change orders.
- Mentor others and contribute to leading practices related to the company platform.
Qualifications
- 12+ years progressive experience as part of a professional services organization; or equivalent education/experience.
- Management consulting experience.
- Ability to travel up to 80%.
- Creativity with comfort running programs independently within a "startup paced" environment.
- company certifications in aligned workflow.
- Large program experience leading architecture and design.
- Enterprise architecture and cloud application technology experience.
Work Conditions
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to the company employees depending on the nature of their work and their assigned work location.
