About the Role
The role involves on-site work at customer facilities, where responsibilities include coordinating, scheduling, and participating in tasks that comply with the partnership agreement. The position requires troubleshooting and investigating issues related to product performance and specific application criteria, along with making independent evaluations, selections, and recommendations. Travel may be necessary to perform duties and collaborate directly with customers.
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Responsibilities
- Conduct daily equipment inspections to identify issues affecting reliability, safety, and the environment.
- Report identified issues to the relevant department and ensure Work Orders are created to address them.
- Ensure equipment commissioning and start-up procedures are available and followed.
- Provide hands-on training for mechanical seal installations.
- Offer hands-on training for the correct operation of mechanical seal systems.
- Follow the Quality Control Plan during equipment strip and repair.
- Complete Work Orders in the reliability software.
- Support the Reliability Engineer in troubleshooting specific customer applications and analyze, evaluate, and rectify issues with products, such as seal operation problems and failures.
- Reduce inventory by establishing standards for inventory reduction, minimizing physical inventory variances, and optimizing inventory levels.
- Proactively solve problems on existing installations.
- Report and manage recommendations from daily inspections through the reliability software.
- Identify and recommend training needs (maintenance and operations) to the Reliability Engineer.
- Devise and recommend new approaches to problems encountered during assignments.
- Recommend new standards and procedures for equipment inspection, repair, and commissioning.
- Support the Reliability Engineer with failure reporting and Root Cause Analysis investigations.
- Additional duties as requested.
Qualifications
- Graduate degree (preferably in Mechanical Engineering) or equivalent professional experience.
- Ability to handle multiple priorities in a high-stress environment.
- Proficient in mechanical engineering and troubleshooting.
- Knowledge of labor reporting, work order variances, QAD, MFG-PRO, SAP, or equivalent systems.
- Flexibility to work varied hours, including weekends, as business demands require.
- Strong written and verbal business communication skills.
- Excellent training, leadership, facilitation, influencing, negotiating, and interpersonal skills.
Additional Information
- We prioritize diversity and inclusivity in our workplace and run employee resource groups (ERGs) that provide a safe space for employees to connect and support one another, including the Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity ERGs.
- Our company acknowledges excellence through the Excellence Awards, celebrating extraordinary activities, people, and projects that contribute to our business growth during our annual Day, a global celebration across our network.
- We offer a competitive compensation package and benefits, supporting your career development while contributing to engineering a better future.
- We are committed to equality and ethics in the workplace and celebrate diversity, ensuring all qualified applicants receive equal consideration regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or other legally protected characteristics.
- At no point in the hiring process will we or our recruitment partners request payment for participation, including for interviews or testing. Avoid fraudulent requests by applying directly through our career portal.
