About the Role
As a Customer Representative, you will leverage your strategic acumen to introduce the company's products to targeted accounts and health systems. This role involves regular engagement with healthcare professionals to position the company as a provider of significant value and improved health outcomes for patients. You will demonstrate high levels of product and disease knowledge alongside your sales and account management competencies.
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Responsibilities
- Organize appointments and meetings with healthcare professionals (HCPs) and build enduring business relationships with customers.
- Plan and conduct daily visits to HCPs to promote assigned products and convey company messages.
- Create, monitor, and revise lead generation plans to generate a substantial business opportunity pipeline.
- Fully understand and value the organization's ethics, applying that knowledge in all interactions.
- Provide necessary clinical and outcomes data regarding the company's products and services.
- Develop business-to-business partnership solutions that drive revenue and reduce costs.
- Tailor messages to suit the audience during interactions.
- Discuss how products or services can support meeting organizational quality metrics.
- Respond to customer inquiries effectively.
- Build rapport with customers by identifying needs and recommending appropriate solutions.
- Achieve monthly, quarterly, and annual goals while ensuring maximum customer satisfaction by adhering to established processes and procedures.
- Execute the marketing strategy in full alignment with Brand and Customer Managers.
- Collaborate with the commercial and market access teams to achieve objectives.
- Ensure 100% compliance with Pharmacovigilance SOPs (Policies & Procedures).
Required Education, Experience and Skills
- Bachelor's degree in pharmaceutical or medical science.
- Proven sales track record with 2-5 years of experience in the sales and pharmaceutical industry.
- Experience in Women's Health; familiarity with the fertility therapeutic area is a plus.
- Excellent communication skills and strong relationship-building capabilities.
- Ability to take accountability and make decisions while managing key scientific customers.
- Strategic thinking and market trend analysis skills.
- Results-oriented with a proven ability to meet deadlines and handle challenging assignments.
- Very good command of the English language.
- Self-motivated and energetic with a drive to excel.
- Must possess a valid UAE driver's license.
- Candidates must be based in Dubai or Abu Dhabi.
Employee Status
Relocation
- No relocation is provided for this position.
VISA Sponsorship
Travel Requirements
- Employees must be able to satisfy all applicable travel and credentialing requirements, including any associated vaccination prerequisites.
Number of Openings
Flexible Work Arrangements
