Customer Success Account Manager - Kuwait Nationalization Internship

This internship program is tailored for Kuwaiti Nationals, aiming to accelerate Kuwaiti employability and create market impact through Early-in-Profession recruitment and skilling programs. It is a paid six-month training program offering globally recognized technical and professional certifications, and on-the-job training including mentoring, coaching, job shadowing, and real-life scenario assignments.

Location
Kuwait, Al 'Asimah, Kuwait

Work Conditions

• Internship
• 3 days/week in-office
• Travel: Less than 25%

Responsibilities

• Understand customers’ industry and business processes, promoting adoption of technology by optimizing product utilization and ensuring best practice adoption.
• Serve as the primary point of contact for customers in a post-sales production environment, coordinating with cross-functional teams.
• Seek information about customers through research to learn about their business needs and communicate insights to internal teams.
• Communicate business value of solutions to customer organizations through demonstrations and storytelling.
• Identify and develop relationships with customer team members, acting as the voice of the customer within the company.

Qualifications

Minimum Qualifications

• Currently pursuing/completed a Bachelor's/Master's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering, or related field.
• Kuwaiti nationality.
• Legally authorized to work in Kuwait.
• Fluency in English.

Preferred Qualifications

• Passion for technology and a customer-centric approach.
• Strong stakeholder and relationship management skills.
• Excellent verbal and written communication, analytical, and presentation skills.
• Technical certification (e.g., cloud technology - Azure) preferred but not required.