This internship is tailored for Omani Nationals, aiming to accelerate Omani employability and create market impact through Early-in-Profession recruitment and skilling programs. It is a paid six-month training program that offers globally recognized technical and professional certifications & skills, along with on-the-job training that includes mentoring, coaching, job shadowing, and real-life scenario assignments.
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The 6-month, full-time program consists of two key phases:
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Phase 1 - Onboarding & Skilling Bootcamp (1 month)
- Onboarding and introduction to the company's mission, culture, strategy & structure.
- Technical skilling to obtain globally recognized technical certifications.
- Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.
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Phase 2 - On-the-job training (5 months)
- Joining as a Customer Success Account Manager for on-the-job shadowing and training.
- Mentorship and coaching sessions.
- Supporting company teams in digital transformation projects.
- Advanced technology trainings including AI, Machine Learning & Cloud Computing.
Responsibilities
- Seeks information about the customer through research to learn about their business, needs, and strategy, keeping up to date with customer business and outcomes.
- Communicates business value of solutions for customer organizations through demonstrations and storytelling.
- Engages with relevant internal and external partners to support business outcomes as appropriate.
- Coordinates internal peers across functions to support business outcomes and enable execution of customer success.
- Acts as the voice of the customer by identifying and sharing feedback related to technical capabilities and insights that affect the customer.
Qualifications
Minimum Qualifications
- Currently pursuing/completed a Bachelor's/Master's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering, or related field.
- Omani nationality.
- Legally authorized to work in Oman.
- Fluency in English.
Preferred Qualifications
- Passion for technology and customer-obsessed.
- Displays stakeholder and relationship management skills.
- Excellent verbal and written communication, analytical and presentation skills.
- Technical certifications (e.g., cloud technology - Azure) are preferred but not required.
Location
Oman, Masqat, Rusayl
Work Conditions
3 days/week in-office
Travel: Less than 25%
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until filled.
