About
Tomoh Apprenticeship is the company's program for Emiratization, aiming to accelerate Emirati employability and create market impact through Early-in-Profession recruitment and skilling programs. This paid six-month training program offers globally recognized technical and professional certifications and skills, along with on-the-job training that includes mentoring, coaching, job shadowing, and real-life scenario assignments.
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Location
United Arab Emirates, Dubai, Dubai
Work Conditions
- Work site: 3 days/week in-office
- Travel: Less than 25%
Responsibilities
- Understand customers' industries and business processes, promoting technology adoption by optimizing the utilization of the company's products and demonstrating features beyond core functionality.
- Act as the primary point of contact for the customer in a post-sales production environment, coordinating with cross-functional teams to help ensure customer success.
- Research customer needs and strategies, communicating insights to internal teams while observing and learning from senior colleagues to enhance product knowledge and industry best practices.
- Engage with internal and external partners to support customer business outcomes and identify appropriate solutions for their needs.
Qualifications
Minimum Qualifications
- Emirati National holding UAE Family Book.
- Currently pursuing/completed a Bachelor's/Master's Degree in Information Technology (IT), Computer Science, Engineering, Business Administration, Business, or related field.
- Fluency in English.
Preferred Qualifications
- Passion for technology with a customer-centric mindset.
- Strong communication, analytical, and presentation skills.
- Exceptional negotiation, customer service, and interpersonal skills.
