Join Microsoft as a Customer Success Account Management Intern, where you will gain invaluable experience in understanding customer industries and business processes, including areas such as Banking, Healthcare, or Manufacturing. This internship is tailored for Omani Nationals, designed to foster employability and create market impact through early career recruitment and skills development. As an intern, you will help promote the adoption of technology by optimizing product utilization and demonstrating features beyond core functionality. You will be the primary point of contact for customers in a post-sales environment, proactively coordinating with cross-functional teams within Microsoft.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Location
Rusayl, Masqat, Oman
Work Conditions
3 days / week in-office
Travel: 0-25%
Responsibilities
- Seek information about customers through research to understand their business needs and strategy, keeping up to date with customer outcomes.
- Communicate customer insights to internal teams and articulate the business value of solutions through demonstrations and storytelling.
- Observe and learn from senior colleagues to build knowledge of customer stories, industry practices, and competitive insights that support business outcomes.
- Engage with relevant internal and external partners to support customer success and enable execution through coordinated efforts across functions.
- Identify and develop relationships with customer team members and act as their voice in sharing feedback and insights with internal teams.
Qualifications
- Currently pursuing or completed a Bachelor's/Master's Degree in Information Technology, Computer Science, Business Administration, Engineering, or related field.
- Omani nationality and legally authorized to work in Oman.
- Fluency in English.
- Preferred qualifications include a passion for technology, excellent communication skills, and stakeholder management abilities. Technical certifications (e.g., Azure) are a plus but not required.
Program Overview
This internship is a 9-month paid program that includes training, mentoring, and certifications in essential technical and professional skills. The program comprises two key phases:
- Onboarding & Skilling Bootcamp, focusing on Microsoft’s mission, technical certifications, and soft skills development.
- On-the-job training, providing experience as a CSAM and supporting Microsoft teams on digital transformation projects.
Benefits
- Industry-leading healthcare
- Educational resources
- Discounts on products and services
- Savings and investments options
- Maternity and paternity leave
- Generous time away
- Opportunities to network and connect
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to various protected characteristics. If you need assistance due to a disability during the application process, accommodations are available.
