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Customer Success Manager

Unlock employer Riyadh, Saudi Arabia Posted: 13 Sep 2025

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Financial

Estimate: $60k - $80k*
Zero income tax location

Accessibility

Office Only
Apply from abroad
Visa Provided

Requirements

Experience: Unspecified
English: Professional

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Position

About
A Customer Success Manager Architect (CSM) career in IBM means a career where you're helping clients fully realise the value of their existing IBM products, whilst growing their adoption of next-generation technologies from across IBM's wider portfolio. It means being a trusted strategic advisor to some of the world's most transformational enterprises and culturally influential brands, as they rely on your expertise and our technology to solve some of their hardest problems. Your role and responsibilities include understanding clients' primary challenges, facilitating use case exploration, leading persuasive technical conversations, and creating post-deployment customer success plans.

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Location
RIYADH, Riyadh, Saudi Arabia

Work Arrangement
Onsite

Requirements

Bachelor's Degree required
Proven Technical Expertise in Complex Technology Sales
Hands-On Experience in Technology Domains (e.g., Cloud, Data and AI, Automation, Integration or Security)
Proficiency in Agile Practices
Effective Communication and Relationship Building Skills
Self-Motivation and Problem-Solving Aptitude

Preferred Experience