About the Role
Join the fast-growing team at Solibri, part of the company, as we focus on enhancing customer success in the Middle East. We are seeking a dedicated BIM professional located in Saudi Arabia to help our clients effectively utilize Solibri’s BIM quality assurance and model-checking tools. Your role will be vital in guiding our customers through onboarding, adoption, and long-term value, fostering successful project outcomes in the AEC/O industry.
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Your Tasks
- Run customer success for Solibri customers across the Middle East, covering onboarding, adoption, and long-term value
- Act as the main post-sales contact for enterprise and government accounts, supporting BIM quality assurance, model checking, and compliance workflows
- Deliver technical enablement, workshops, and customer success reviews, guiding customers on rule-based validation, model quality control, and best practices
- Support PoCs, pilot projects, and production rollouts, tracking adoption and ensuring customer success
- Collaborate closely with Sales, Presales, and regional partners; share customer feedback and maintain up-to-date success documentation
- Conduct regular site visits across the Kingdom and travel across the region as needed
Your Profile
- Bachelor's degree in Architecture, Engineering, Construction, or a BIM-related field with a strong grasp of BIM workflows, model coordination, and quality compliance
- 5+ years of experience in BIM, AEC software, Customer Success, or Technical Consulting
- Strong hands-on experience with Navisworks; willingness to cross-train and become an expert in Solibri is essential, and we will support your learning
- Comfortable working with clients and presenting to them, from project teams to senior stakeholders
- Possess a communication style that resonates with AEC professionals; you understand their project pressures and can build trust quickly
- Experience supporting enterprise or public sector clients with a customer-first, problem-solving mindset
- Fluent in English; proficiency in Arabic is preferred
- Ability to manage several customers and partner relationships simultaneously
- Based in Saudi Arabia, as the role requires regular customer site visits
Why Join Us
- Help shape Solibri's growth in one of the world's most dynamic construction markets
- Build expertise in BIM quality assurance alongside your Navisworks skills
- Work on major enterprise and government projects throughout the Kingdom
- Enjoy the backing of a global, listed software group that promotes a collaborative and entrepreneurial culture
