Help AG, an e& enterprise company, is seeking an experienced Cybersecurity Consultant (SASE & MDM) with in-depth expertise in Netskope Secure Access Service Edge (SASE) and VMware Mobile Device Management (MDM). This role involves delivering high-quality security solutions and support, which may include occasional client visits for hands-on assistance to ensure optimal service delivery. The consultant will play a crucial role in safeguarding clients' information and infrastructure while contributing to the security strategy and initiatives of the organization.
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Responsibilities:
- Serve as a subject matter expert for Netskope SASE and VMware MDM for operational issues and discussions.
- Implement and manage Netskope SASE solutions, including secure web gateway, cloud access security broker (CASB), and zero-trust network access (ZTNA).
- Configure and administer VMware MDM solutions for secure mobile device management.
- Troubleshoot SASE and MDM deployment issues related to network performance, policy enforcement, and user access.
- Collaborate with engineers and OEMs to develop strategies for securing mobile and cloud environments.
- Provide support and guidance to the Security Operations Center (SOC) and other teams on incidents involving SASE and MDM technologies.
- Design and implement policies and configurations to enhance security and compliance in mobile and cloud environments.
- Develop and maintain operational documentation for SASE and MDM solutions.
- Work with vendors to support SASE and MDM solutions, handling troubleshooting, upgrades, and patch management.
- Monitor alerts and events from SASE and MDM systems and related technologies.
- Continuously improve incident response processes for events involving SASE and MDM technologies.
Qualifications & Skills:
- Bachelor's degree in information security or IT-related field, or equivalent experience.
- Proven experience with Netskope SASE solutions (secure web gateway, CASB, ZTNA).
- Proficiency in VMware MDM technology support and event handling.
- Experience in administering SASE and MDM tools (policy configuration, upgrades, patches).
- Strong technical knowledge of network security, cloud infrastructure, mobile device security, and modern web applications.
- Excellent oral and written communication skills for collaborating with both office-based and remote teams.
- Strong troubleshooting and remediation skills for complex issues.
- Ability to document and diagram technical processes and workflows.
- Solid understanding of network security technologies, data center traffic flow, and advanced troubleshooting techniques.
- Experience in customer-facing environments and working under pressure.
- Skills in judgment, decision-making, cooperation, technical problem-solving, and business writing.
- Ability to convey complex technical information clearly to both technical and non-technical stakeholders.
- Effective collaboration with cross-functional teams to achieve security objectives.
Benefits:
- Health insurance with a leading global provider.
- Career progression and growth through challenging projects.
- Annual flight tickets.
- Employee engagement activities throughout the year.
- Tailored training and development programs.
