Cybersecurity Operations Manager

The role holder is responsible for managing and enhancing cybersecurity operations across the company’s networks, systems, and applications to ensure effective threat monitoring, incident response, vulnerability management, and risk mitigation. The role focuses on strengthening cybersecurity controls, driving continuous improvement of security operations, conducting security assessments, and ensuring compliance with cybersecurity frameworks, regulatory requirements, and industry best practices. The role holder shall carry out their duties in accordance with the stipulated business policies and procedures.

Key Functional Accountability

• Lead continuous monitoring activities across the company’s networks, applications, systems, and integration points with Mission-Critical clients to proactively identify, assess, and respond to cybersecurity threats and vulnerabilities.
• Oversee the implementation and effectiveness of security controls across network assets, systems, and security platforms, ensuring alignment with cybersecurity frameworks, regulatory requirements, and industry best practices.
• Lead SOC operational activities, ensuring effective threat detection, incident triage, response coordination, and resolution in accordance with defined service levels and operational requirements.
• Analyze cybersecurity incidents, attack patterns, and threat trends to identify root causes, recommend corrective actions, and strengthen overall security posture.
• Lead security assessments, vulnerability assessments, penetration testing activities, and remediation planning across Mission-Critical networks, systems, devices, and applications.
• Drive vulnerability management activities by coordinating remediation efforts, patch management, system hardening, and security configuration reviews to reduce organizational risk exposure.
• Coordinate with Strategy & Governance and relevant stakeholders to ensure cybersecurity documentation, evidence, and operational records are maintained to support compliance, audits, and regulatory reviews.
• Provide cybersecurity risk insights, incident updates, and security recommendations to management and relevant stakeholders to support informed decision-making.
• Evaluate and apply threat intelligence, emerging threat indicators, and security advisories to strengthen preventive and detective security capabilities.
• Monitor cybersecurity performance metrics, incident trends, and operational effectiveness, recommending improvements to enhance SOC maturity and security operations performance.
• Support the enhancement and continuous improvement of cybersecurity frameworks, operational procedures, and incident response capabilities across the company.
• Lead cybersecurity awareness and knowledge-sharing activities within operational teams to strengthen security readiness and response effectiveness.

Requirements

• Minimum of 6 years of relevant experience.
• Bachelor's Degree in Information Security, System Engineering, or any related field.