About the Job
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The company's robust cybersecurity courses and unique hands-on, realistic skill-based labs, along with our highly-coveted industry certifications across various cybersecurity work roles, are increasingly required or highly preferred by leading enterprises and government agencies worldwide. The company is committed to improving the cybersecurity posture of enterprises, academia, and nations by upskilling and developing their workforces with the company's gold standard in professional cybersecurity training.
In this role, you will be responsible for supporting Academy operations, instructors, students, and clients while coordinating the execution of various components of the overall Academy program. You will be supported cross-functionally to achieve effective execution.
Duties and Responsibilities
- Teach, mentor, and support learners in various company courses, job roles, and learning paths.
- Develop and enhance course curriculum to align with company standards.
- Assess live training requirements and recommend optimal delivery formats.
- Conduct live streams, offering real-time guidance and demonstrations on handling lab machines, addressing common challenges, and sharing best practices.
- Craft well-researched and informative blog posts on various aspects of cybersecurity.
- Participate in sales calls with potential and existing clients, showcasing company Academy’s offerings.
- Identify resources and prioritize tasks to ensure the success of company Academy’s initiatives.
- Monitor and report on performance metrics, ensuring teaching programs deliver value and meet goals.
- Work across teams to communicate, manage expectations, provide escalation management, and balance business needs with technical constraints, all while maintaining a focus on customer experience.
- Collaborate with all team members, demonstrating a willingness to help and dive into tasks as needed.
Qualifications
- Must speak Mandarin.
- OSCP certification is a must-have.
- Minimum of 3 years of experience working in CyberSecurity, encompassing offense, defense, or both.
- 2+ years of experience working with higher education institutions or academic-like programs or previous teaching experience is a plus.
- CyberSecurity mindset for creative and innovative problem-solving.
- Excellent written and verbal communication skills with the ability to engage and influence internal and external stakeholders.
- A strong drive to continually improve customer experience, success, and engagement, leveraging data and metrics.
- Ability to foster collaboration and facilitate teamwork.
- Ability to work a flexible schedule, including international travel to customer locations or training conferences without travel restrictions.
Nice to Have
- OSCE, OSWP, OSWA, OSWE, OSED, OSMR, OSEE, OSDA, OSEE certifications.
- Past management experience or a demonstrated record of leadership in previous roles.
Working Conditions
This role is a full-time salaried position. Work hours for this position are flexible and will be performed from a home office. This position requires travel and the ability to travel globally without any issues.
Direct Reports
(Insert number of direct reports)
The company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
