We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between the company and clients. Our service and delivery is the reason clients will continue to invest in our products and services. In this role, you will execute projects with limited supervision by compiling, analyzing, and interpreting sales data, writing client reports, and constructing presentations.
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Responsibilities
- Design Questionnaires and other research instruments to cover all required information areas.
- Manage internal operations, including data processing, scripting, field kickoffs, and monitor field progress along with quality assurance.
- Analyze, ensure correct translation of data findings, and demonstrate them to the client via story flow presentation.
- Analyze and interpret sales data and consumer data and present key insights to clients virtually.
- Set-up and refresh cyclical reports.
- Draft reports and presentations, building a story and finalizing conclusions, and proposing recommendations.
- Review data for errors and inconsistencies.
- Attend client meetings and presentations over calls.
- Discuss analysis design to best answer client questions with the Client Business Partner/client with the support of a senior team member.
- Manage internal stakeholders, for example, the Global Report Center Team.
- Provide feedback on client needs and challenging internal processes to best deliver those client needs.
- Drive client value to help achieve agreed revenue and client satisfaction targets.
- Use data to drive insights, identifying opportunities and threats for our client’s brands.
- Introduce additional company services, where appropriate, to meet client needs.
- Drive NPS (Net Promoter Score) and client satisfaction.
- Drive cross-market collaboration within the company and with clients where appropriate.
Qualifications
- University degree in Marketing, Mathematics, Statistics, or other related fields is a must, preferred Postgraduate.
- 2+ years of working experience in Market Research.
- Knowledge of using advanced Excel, PowerPoint, Power BI, or Tableau would be an advantage.
- Strong analytical mind and excellent numerical skills.
- Strong communication skills and visualization skills—interested in storytelling techniques.
- High level of client service skills and understanding of growth and brand strategy.
- Business acumen and good knowledge of market dynamics.
- Comfortable working in a digital-enabled environment.
- Fluent in spoken and written English.
- Arabic speakers preferred.
Work Conditions
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
Location
Riyadh, 01, Saudi Arabia
