Data Analyst

About
Jobs at this level are responsible for performing advanced and technically complex data and information analysis activities and accordingly preparing recommendations. They are also responsible for ensuring the delivery of reports in a timely and accurate manner.

Responsibilities

• Manage the demand and delivery for data analysis and prioritize requests to ensure timely delivery to requesting parties.
• Evaluate feasibility of reporting requirements and availability of data; if data is unavailable, coordinate with CAD through BI Ops to source data into EDW systems.
• Liaise with requestor team to ensure a full and complete understanding of requests.
• Deliver analysis in the required format to requestor team to ensure data-driven decision making.
• Conduct post-decision analysis to monitor the impact of data-driven decisions and suggest modifications to reporting based on insights gained.
• Review and suggest proactive measures to improve business performance.
• Generate weekly, monthly, and quarterly performance reports with detailed analytical feedback, alongside ad-hoc requests.
• Continuously develop and maintain dashboards on BI applications in coordination with CAD through BI Ops, and administer these dashboards.
• Liaise with CAD to enrich EDW by sourcing valuable data and developing data marts for insights.
• Ensure availability of relevant data marts to support customer-level analysis for concerned products and services.
• Develop and maintain KPIs' catalog and consolidate B2C KPIs across B2C units.
• Manage AoP initiatives and CAD’s BAU budget related to B2C analytical demand.

Requirements

• Bachelor’s Degree in Business Administration or Management Information Systems.
• 0-2 years of working experience in the business analysis and reporting area.