About the Role
- Collaborate with internal/external stakeholders to define data center operations and develop Change Management procedures and tools, SOP and EOP of regional collocation DC facilities.
- Serve as a technical leader managing a team and consultants to implement data center operations in both normal and emergency situations.
- Oversee collocation DC operations to ensure vendors comply with SLAs according to contractual terms.
- Provide construction administrative support to the project manager during construction phases. Coordinate with internal stakeholders to assist with new DC projects from schematic design through design development, construction documents, and commissioning phases.
- Analyze and provide energy-efficient solutions to minimize power losses.
- Review and develop detailed scripts for change management request (CMR) activities.
- Travel to data center sites for engineering studies, electrical systems audits, startup testing, and full commissioning as required.
- Offer electrical mission-critical system review services to global data center engineering teams.
- Participate in root-causes analysis (RCA) related to equipment failures or power outages.
- Provide instructions to vendors and installation contractors, and validate the quality of their work on site.
- Respond to emergencies in regional data centers on an as-needed basis, including traveling onsite to provide support.
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Job Requirements
- Bachelor's degree in Electrical or Mechanical Engineering.
- 5+ years of experience in global large data center facility operation (10+ MW) as a team leader.
- In-depth knowledge of data center mechanical, electrical, fire systems, and controls systems.
- Functional knowledge of cloud technologies and architectures, as well as IT service delivery principles and best practices.
- Highly driven and self-managed individual with strong problem analysis and critical thinking skills.
- Familiarity with data center construction procedures.
- Willingness to travel domestically and internationally as needed (25% to 50%+ at times).
- Proficient in Excel and PowerPoint.
- Bilingual in Mandarin Chinese is a plus, as coordination with HQ in China will be necessary.
