As a Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries. This opportunity will allow you to deepen your knowledge of inventory management principles, warranty process management, data bearing device destruction, and advance your career in the process.
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Location
United Arab Emirates, Ajman, Ajman
Work Conditions
- Fully on-site
- Travel: Less than 25%
- Employment type: Full-Time
Responsibilities
- Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations.
- Coordinate with suppliers to initiate warranty claims and process failed vendor hardware devices, including information processing, packaging, shipment, and receipt of returns for Return Merchandise Authorization (RMA) devices, following all Service Level Agreements (SLAs) related to RMA warranty processes.
- Leverage process knowledge and best judgment to complete tasks with minimal direct supervision.
- Maintain a strong focus on understanding the impact of your work when completing tickets and assigned Inventory and Asset Management (IAM) tasks.
- Maintain and steward up-to-date and accurate logical information within various inventory management systems (e.g., configuration management databases, asset management repositories).
- Ensure detailed physical inventory tracking and staging.
- Help reconcile and report inventory discrepancies.
- Perform destruction of data-bearing devices (DBD) following all SLAs and company policies as necessary.
- Notify management about ordering stock shortages and escalate any issues.
- Comply with security and data management policies.
- Embody the company's culture and values.
Qualifications
Required Qualifications
- High School Diploma AND experience in a warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, or a related field, or equivalent experience.
- Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays.
Preferred Qualifications
- 2+ years of experience in warehouse/supply chain in an IT environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation, or equivalent experience.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
