Data Center Logistics Technician

As a company Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries. This opportunity will allow you to deepen your knowledge of inventory management principles, warranty process management, and data bearing device destruction while advancing your career in the process. The company's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services, delivering the core infrastructure and foundational technologies for services such as Bing, Office 365, Xbox, OneDrive, and the company's Azure platform.

Work Conditions

• Fully on-site
• Travel less than 25%

Responsibilities

• Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations.
• Coordinate with suppliers to initiate warranty claims and process failed vendor hardware devices, including information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices.
• Leverage process knowledge and best judgment to complete tasks with minimal direct supervision.
• Maintain accurate information within various inventory management systems (e.g., configuration management databases, asset management repositories).
• Help reconcile and report inventory discrepancies.
• Perform destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and company policies as necessary.
• Notify management about ordering stock shortages and escalate any issues as needed.
• Comply with security and data management policies.
• Embody our culture and values.

Qualifications
Required:

• High School Diploma AND experience in warehouse/supply chain in an IT environment, inventory management, retail, warehouse management, or a related field.