As a Microsoft Datacenter Logistics Technician, you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries. This opportunity will allow you to deepen your knowledge of inventory management principles, warranty process management, data bearing device destruction, and advance your career in the process. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Logistics Technician, you will play a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.
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Work Conditions
Fully on-site
Responsibilities
- Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations.
- Coordinate with suppliers to initiate warranty claims and process failed vendor hardware devices, including information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to the RMA warranty process.
- Maintain a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks.
- Ensure detailed physical inventory tracking and staging, and help to reconcile and report inventory discrepancies.
- Comply with security and data management policies.
Qualifications
Required Qualifications
- High School Diploma AND experience in warehouse/supply chain in an IT environment, inventory management, retail, warehouse management, or a related field, OR equivalent experience.
- Ability to meet Microsoft, customer, and/or government security screening requirements are required for this role.
Preferred Qualifications
- 2+ years of experience in warehouse/supply chain in an IT environment or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation, OR equivalent experience.
Benefits
- Industry leading healthcare
- Educational resources
- Discounts on products and services
- Savings and investments
- Maternity and paternity leave
- Generous time away
- Opportunities to network and connect
Location
Dammam, Ash Sharqiyah, Saudi Arabia
