Data Center Technician - 2027 Internship

About the Role
At the company, we are committed to being the most customer-centric company on earth. We are seeking exceptionally talented, bright, and driven individuals for a unique internship opportunity at one of the most cutting-edge data centers in the world. As a Data Center Technician Intern, you will play a significant role in changing the face of cloud technology and your work will impact millions of customers.
This internship serves as a potential pathway to full-time employment, as strong-performing interns may be considered for a full-time Data Center Technician position, depending on available roles and business needs.

Who Should Apply
We welcome applications from:

• Students in their final year of a Bachelor's degree in a relevant technical field such as Information Technology or Computer Hardware Repair. Graduation must occur by the end of the internship.

Important — Site Location & Commuting

• This role is based at a remote data center facility with no public transportation access; therefore, a valid driving license and personal transportation are required for daily commuting.

What You Will Do
As part of the Operations team, your responsibilities will include:

• Providing internal teams with infrastructure-related support, including resolving hardware and networking tickets.
• Troubleshooting server hardware alongside experienced technicians.
• Meeting Service Level Agreements (SLAs) against assigned trouble tickets.
• Shadowing technicians during network troubleshooting to develop diagnostic skills.
• Replacing media (Solid State Drives and Hard Disk Drives) in line with Data Tech guidance.
• Performing regular hardware repairs on servers (drives, motherboards, and other components) under technician guidance.
• Interacting with third-party vendors and contractors on-site.

Internship Structure

• The internship is a full-time role (40 hours per week) for 3 consecutive months, starting in summer 2027.
• Interns are required to report on-site daily, with typical schedules being Sunday through Thursday.
• Full-time Data Center Technician positions may require day, evening, or weekend shifts and on-call rotations. Candidates should be prepared for shift work if transitioning to a full-time position.

Diverse Experiences
The company values diverse experiences and encourages all to apply, even if you do not meet all preferred qualifications. We welcome those whose careers may not follow a traditional path.

Your Career at the company — A Universe of Opportunity
At the company, your career evolves as you grow. As an intern, you will own meaningful projects, diagnosing and repairing the infrastructure that supports millions of customers. You will receive mentorship and support that fosters your growth, encouraging the development of skills you may not yet recognize.

• Impact: Your work shapes the infrastructure relied upon every day by millions.
• Action: You will move quickly, learn through experience, and solve real-world problems from day one.
• Curiosity: Each project is a learning opportunity; you will apply classroom knowledge to real challenges while exploring various teams and career paths.
• Mentorship and Career Growth: Interns will undergo structured onboarding and be paired with mentors to enhance their skills in a supportive, collaborative environment.

About the Team
Infrastructure Services is responsible for the design, planning, delivery, and operation of all global infrastructure. We maintain the servers, storage, networking, power, and cooling equipment that provide continuous access to innovations for our customers. Joining our diverse team means collaborating with engineers, supply chain specialists, security experts, and operations managers to uphold safety and security standards while providing unmatched capacity for our customers.

Basic Qualifications

• Pursuing a Bachelor's degree in Information Technology, Computer Hardware Repair, or a related field, with graduation in 2027 or earlier.
• Professional proficiency in written and spoken English.
• Strong team collaboration skills and time management abilities.

Preferred Qualifications

• Basic knowledge of Linux and networking.
• Familiarity with computer hardware components.
• Ability to manage work through a ticketing system and coordinate with management.
• An interest in computer sciences and information technology.

Inclusivity
Our inclusive culture empowers all employees to deliver optimal results for customers. If you require workplace accommodations or adjustments during the application or hiring process due to a disability, please visit the company’s accommodation page for more information.