Data Center Technician

AWS Infrastructure Services owns the design, planning, delivery, and operation of all global infrastructure. We’re looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot a range of datacenter infrastructure issues including hardware, fiber, and networking problems. You will become the primary resolver for your support team, gaining troubleshooting skills on different hardware and software cases.

Key Responsibilities

• Follow and maintain the highest safety standards and encourage a strong safety culture.
• Diagnose hardware and network problems followed by physical repairs.
• Perform root cause analysis of equipment failures.
• Manual handling and lifting of equipment up to 18 kg may be required.
• Troubleshoot hardware issues using SOPs and escalate when actions deviate from established procedures.
• Take action to improve operational excellence within DCO workflows.

Shift & On-Call
Must be able to support shift-based schedules including nights, weekends, and on-call rotations as required by operational needs.

Inclusivity Statement
The company encourages candidates from diverse experiences to apply, even if they do not meet all of the preferred qualifications and skills listed in the job description.