We are seeking a highly skilled Data Center Technician with a Bachelor of Science degree in Computer Science, Information Systems, or equivalent work experience. The ideal candidate will have experience in IT Infrastructure support and server administration within a mid-sized environment (200 - 1000+ server systems). Access to the Data Center site within approximately 60 minutes is required due to on-call duties. The role also includes physical tasks, such as the ability to lift up to 25Kg, and may involve working in cramped or elevated spaces.
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Requirements
- 6 to 10+ years of experience in Data Center operations
- Proven experience in M&E equipment and "mission-critical operations" environments
- Strong technical knowledge related to data center design and operations, including electrical and cooling systems
- Familiarity with structured cabling, rack and stack equipment, and systems administration for Linux and/or Windows Servers
- Good command of English, both oral and written
- Strong communication and customer service skills
- Ability to work independently and within cross-functional teams
Responsibilities
- Act as a support expert liaison to technical and non-technical teams
- Provide timely technical solutions to internal customer problems
- Participate in the installation, monitoring, maintenance, and optimization of production server hardware
- Conduct system board level repairs and fault diagnosis
- Plan and commission new rack positions
- Ensure adherence to defined Health & Safety processes
- Keep up with the latest technologies and apply them as appropriate
Work Conditions
- The position involves being on-call and may require travel to customer locations
- Physical activity involves lifting and working in various environments
About Us
As a world leader in cloud solutions, Oracle employs innovative technology to solve today's challenges. We are dedicated to fostering a diverse and inclusive workforce that values varied perspectives. Our commitment to our employees includes flexible medical, life insurance, retirement options, and community engagement through volunteer programs. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veterans’ status. We encourage applications from individuals with arrest and conviction records in accordance with applicable law.
