The company Web Services (AWS) is growing rapidly, and we are looking for Data Center Technician Interns to join our expanding team. This internship is designed as a potential pathway to full-time employment. Interns who demonstrate strong performance throughout their internship and are successful upon completion may be considered for a full-time Data Center Technician position, subject to available open roles and business needs at that time.
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Duties & Responsibilities
You will have the opportunity to provide our internal workforce with infrastructure-related support, resolving tickets related to hardware (Motherboard, RAM, CPU, GPU, etc.) and networking tickets (Link Down, Optics Replacements, Switch Replacements, etc.).
In addition to hardware and network repair, interns will learn how to install equipment, create documentation, innovate solutions, and fix complex problems within the data centre space.
Duties include:
- Hardware troubleshooting in servers which are not live with an AWS technician's supervision
- Understanding the importance of meeting SLAs against assigned trouble tickets
- Following AWS technicians during network troubleshooting
- Replacing Media (SSD/HDD) according to AWS Data Tech guidance
- Performing regular server hardware repairs (drives, motherboards, etc.) under the guidance of experienced techs
- Interacting with third-party vendors and contractors who are working on site
Internship Structure
The company internships are full-time (40 hours/week) for 12 consecutive weeks. This position requires the intern to report to work onsite on a daily basis. Intern schedules are typically day schedules, Sunday–Thursday (9am to 5pm).
Work Conditions
Interns who successfully complete the internship and demonstrate strong performance may be considered for a full-time Data Center Technician position, subject to role availability and business needs. Full-time Data Center Technician roles operate on a rotating shift pattern, which may include days, evenings, nights, weekends, and public holidays, as well as on-call rotations. Candidates should be willing and able to commit to shift work upon transitioning to a full-time position.
Mentorship & Career Growth
Our team is dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skillset.
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion.
Work/Life Harmony
Our team puts a high value on work-life harmony. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility and encourage you to find your own balance between your work and personal lives.
