About
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We are looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot a range of datacenter infrastructure issues including hardware, fiber, networking, and related problems. You will oversee the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions, gaining troubleshooting skills on different hardware and software cases.
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Key Job Responsibilities
- Follow and maintain the highest safety standards and diligently encourage a world-class safety culture.
- Diagnose hardware and network problems followed by physical repairs.
- Troubleshoot events within internal Service Level Agreements (SLAs).
- Perform root cause analysis of equipment failures.
- Manual handling and lifting of equipment may be required (weight limits in accordance with regulations).
Basic Qualifications
- Experience with computer hardware troubleshooting and repair.
- Bachelor's degree in information technology or computer science.
- Must have Saudi Arabian citizenship.
Preferred Qualifications
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
Work Conditions
At AWS, we value work-life harmony and strive for flexibility as part of our working culture. We believe that achieving success at work should never come at the expense of sacrifices at home.
