Data Center Technician (Saudi National Only)

AWS Infrastructure Services is responsible for the design, planning, delivery, and operation of all AWS global infrastructure. You will join a diverse team dedicated to maintaining the highest standards for safety and security while providing exceptional capacity at a low cost for our customers. We are looking for Data Center Technicians to troubleshoot and resolve a range of datacenter infrastructure issues, focusing on hardware, fiber, networking, and related problems. You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of IT infrastructure and hardware in AWS Cloud regions.

Key Job Responsibilities

• Safeguard the highest safety standards and promote a world-class safety culture.
• Diagnose hardware and network problems followed by physical repairs.
• Troubleshoot events within internal Service Level Agreements (SLAs).
• Perform root cause analysis of equipment failures.
• Manual handling and lifting of equipment may be required adhering to weight limits in accordance with regulations.

Requirements

• Bachelor's degree in information technology or computer science.
• Experience with computer hardware troubleshooting and repair.
• Must have Saudi Arabian citizenship.

Preferred Qualifications

• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
• Large Scale Data Center experience.

Work Conditions
AWS values work-life harmony and strives for flexibility within our working culture. We believe achieving success at work should not come at the cost of sacrifices at home. Our inclusive culture promotes continuous learning, mentorship, and career development opportunities.

If you are interested in joining a dynamic team where your unique experiences and ideas are valued, we encourage you to apply.