About the Role
Data Center Virtualization Engineers support the enterprise virtual infrastructure for all sites within the RCC-SWA Area of Responsibility. They provide optimization, administration, and technical documentation for this infrastructure, resolve enterprise-level change requests, and act as the top-level support escalation for all enterprise virtualization support issues. Key technical areas include VMware, NetApp, Cisco UCS, Microsoft Servers, and related virtualization, storage, networking, and monitoring technologies.
This position offers company-paid housing and transportation, a completion bonus, and a tuition reimbursement program!
Candidates must meet all host country requirements to work legally, including obtaining and maintaining a host nation visa and driver's license.
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Responsibilities
- Provide enterprise-level support for VMware virtualization technologies, including VMware ESXi, vCenter, vCOPS, vRealize, and SRM.
- Manage top-tier support for escalated issues and complex projects, including daily monitoring of enterprise virtualization for integrity, reliability, resource utilization, and availability, additionally providing periodic reports on virtual resource capacity and utilization, along with system uptime, performance, and troubleshooting/MTTR.
- Conduct log review and issue reporting related to the overall virtualization health and temperature monitoring throughout the RCC-SWA Area of Responsibility (AOR).
- Configure and provision VMs, ESXi hosts, and VCSAs; plan, install, configure, and upgrade the virtual network infrastructure.
- Serve as the top-tier support for virtualization projects related to backup, disaster recovery, virtual networking, high availability, performance monitoring, firmware/software upgrades, and system audits.
- Create documentation for Tactics, Techniques, and Procedures (TTPs) for managing the virtual environment, including virtual networking, physical hosts, VMs, access control, resource monitoring and management, high availability, fault tolerance, and scalable virtualization infrastructure.
- Review IAVA reports and coordinate remediation efforts with all subordinate elements.
- Provide updated patches for remediation and firmware updates based on vendor distribution.
- Perform additional duties and assignments as required.
Qualifications
Security Clearance:
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Requires an active Secret Clearance
Education / Certifications:
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Bachelor’s Degree or equivalent experience preferably in Computer Science, MIS, IS, Engineering, or a related field.
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One year's related experience can substitute for one year of education when degree is required.
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Candidates must adhere to DoD 8570.01M standards, maintaining at least one baseline certification and one computing environment certification. The authorized certifications include:
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Baseline Certifications:
- Cisco: CCNP: Certified Network Professional - Security
- CompTIA: CASP+ ce: Advanced Security Practitioner
- CompTIA: SecurityX ce
- GIAC: GCED: Certified Enterprise Defender
- GIAC: GCIH: Certified Incident Handler
- ISACA: CISA: Certified Information Systems Auditor
- ISC2: CCSP: Certified Cloud Security Professional
- ISC2: CISSP (or Associate): Certified Information Systems Security Professional
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Computing Environment Certifications:
- CNFDS: Cisco and NetApp Flexpod Design Specialist
- CNFIAS: Cisco and NetApp Flexpod Implementation and Administration Specialist
- NetApp: NCDA, NCHCA, NCHCA, NCIE-DPS, NCIE-O-S, NCIE-SAN, NCIE-SS, NCSE, NCSIE
- VMware: VCAP-DCV, VCDX-DCV, VCP-DCV
Experience:
- At least five years of practical experience with various data (network and system) technologies.
- A working knowledge of server, storage, and desktop virtualization technologies is essential.
- Experience with vSphere client, ESXCLI, and PowerCLI is a must.
- Candidates should have virtualization configuration and administration experience and an understanding of VMware vSphere 7.0 + technologies.
- Familiarity with Cisco UCS management (C-series and B-series servers) is required, along with experience in regular virtualization capacity planning and reporting.
- Experience in a customer service-oriented company is beneficial.
Skills & Technology Used
- Ability to troubleshoot servers and infrastructure equipment, assess networking requirements, provide solutions, and make independent decisions under pressure.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment and manage multiple complex tasks simultaneously.
- Working knowledge of server, storage, and desktop virtualization technologies.
- Skills in configuring and administering VMware vSphere 7.0 + and managing Cisco UCS, along with knowledge of virtualization capacity planning and reporting.
Working Environment
- The work environment will be primarily indoors (95%) with some outdoor exposure (5%), which may involve temperatures exceeding 100 degrees F. Candidates must be able to withstand extreme heat.
Physical Requirements
- Capability to lift, push, and pull items weighing up to 50 lbs.
- Ability to wear Personal Protective Equipment (helmet and plated vest) weighing 25 to 40 lbs for extended periods.