About the Role
Join a dynamic team as a Data Centre Services Specialist, where you will design, implement, and support enterprise data centre infrastructure for our clients. This role combines hands-on expertise in virtualization, storage, backups, and disaster recovery with customer engagement, complex troubleshooting, and technical leadership.
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Key Responsibilities
- Design, deploy and support virtualization, hyper-converged infrastructure (HCI), compute, storage, backup, and disaster recovery solutions.
- Lead data centre transformation, infrastructure migrations, and upgrades while minimizing disruption to customer operations.
- Configure and troubleshoot Nutanix, VMware, Dell Technologies, NetApp, and enterprise backup platforms.
- Assess infrastructure health, performance, and capacity, and recommend improvements.
- Investigate complex incidents across compute, storage, SAN, virtualization, and backup environments, coordinating vendor escalations if needed.
- Develop high-level and low-level designs, migration and rollback plans, as-built documentation, and operational runbooks.
- Validate backups, test recovery procedures, and support business continuity and disaster recovery exercises.
- Lead technical discussions and knowledge-transfer sessions, mentor junior engineers, and act as an escalation point for assigned technologies.
To Thrive in This Role, You Need to Have
- Strong hands-on knowledge of Nutanix HCI and VMware vSphere, including cluster management, high availability, vSAN, and disaster recovery.
- Experience with Dell server and storage platforms, NetApp ONTAP, and SAN technologies such as Cisco MDS or Brocade.
- Experience designing and supporting backup and recovery solutions using platforms such as Veritas NetBackup, Dell PowerProtect, Veeam, Rubrik, or Commvault.
- A sound understanding of infrastructure sizing, performance optimization, replication, data protection, and hybrid cloud integration.
- Strong troubleshooting, documentation, customer engagement and stakeholder management skills, with the ability to guide junior engineers.
Academic Qualifications and Certifications
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
- Preferred: Relevant certifications in Nutanix, VMware, Dell Technologies, NetApp, enterprise backup or SAN technologies. Azure or AWS certifications are advantageous.
Required Experience
- 7–12 years of experience in enterprise infrastructure, virtualization, storage and backup environments.
- At least five years of hands-on experience with VMware vSphere, Dell Technologies infrastructure, and enterprise storage and backup solutions.
- Three to five years of experience with Nutanix HCI.
- Proven delivery of data centre transformation, virtualization, storage or backup migration projects in mission-critical environments.
- Experience troubleshooting compute, storage, SAN, backup, replication and disaster recovery issues.
- Customer-facing project delivery experience, including technical workshops, solution documentation, and implementation planning. Systems integrator or professional services experience is preferred.
Workplace Type
Equal Opportunity Employer
We are an Equal Opportunity Employer committed to providing an environment free of discrimination and harassment. We welcome applicants from all backgrounds and do not discriminate based on age, race, color, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.
Third Parties Fraudulently Posing as Recruiters
We will never ask job seekers or candidates for payment or banking information during the recruitment process. Please remain vigilant of third parties who may attempt to impersonate our recruiters to obtain personal data or money. All email communications from our recruiters will come from an @the company.com email address. If you suspect any fraudulent activity, please contact us.
