At the company Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.
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Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, the company offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference.
Your Role and Responsibilities:
As a Customer Success Engineer, you will design viable client data security solutions by leveraging current data security product capabilities and remove technical inhibitors to sales opportunities. Your primary responsibilities will include:
- Deliver Technical Proof Points: Create and deliver technical proof points through technical accelerators, such as demonstrations, POTs, POCs, Workshops, Solution Design, and MVPs, to demonstrate the value of the company products to clients.
- Drive Customer Value: Activate entitlements by finding sponsors, conducting use-case workshops, and establishing measurable business outcomes with client sponsors and stakeholders.
- Develop Success Plans: Create a success plan that describes deployment roadmap(s), milestones, and outcomes with client sponsors and stakeholders to ensure successful adoption and expansion of the company products.
- Understand Client Challenges: Deeply understand clients' main challenges and become a trusted guide for their modernization and adoption of the company's technology portfolio.
Required Technical and Professional Expertise:
- In-depth knowledge of the company Data Security offerings (e.g., Guardium).
- Understanding of data privacy regulations: Familiarity with GDPR, CCPA, HIPAA, PCI-DSS, and other relevant regulations impacting data storage and access.
- Scripting and programming experience (preferably Java, JavaScript, Python, SQL, Ansible, Powershell, bash/sh) is a plus.
- System administration skills (Operating systems, Virtualization platforms, Docker/Kubernetes, OSes, DevOps).
- Technical Solution Design: Exposure to designing viable client solutions by leveraging current product capabilities.
- Product Demonstration: Experience with technical accelerators to demonstrate the value of products to clients.
- Client Engagement: Working with clients to drive adoption and expansion of products.
- Technical Portfolio Knowledge: Experience with understanding client challenges and identifying opportunities for modernization.
- Solution Development: Exposure to creating success plans, including deployment roadmaps and outcomes.
Preferred Technical and Professional Experience:
- Product Acceleration Knowledge: Design and deliver technical accelerators to demonstrate the value of products.
- Technical Solution Optimization: Experience optimizing technical solutions with clients.
- Technology Portfolio Familiarity: Understanding client challenges and identifying opportunities for modernization.
Language Requirements:
Not specified in the posting.
