About the Role
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As a Data & Insights Technical Consultant, you will partner with leading brands to build and optimize solutions using the company's data and analytics applications. This role involves translating complex business requirements into technical solutions, effectively bridging the gap between technical teams and business partners across the company's Experience Platform (AEP) environment.
Key Responsibilities
- Lead implementation and optimization of AEP applications (Customer Journey Analytics, Real-Time CDP, Edge Data Collection, Analytics) for enterprise clients.
- Collaborate with business consultants, data architects, and enterprise architects to deliver integrated solutions.
- Guide technical discussions and translate business needs into technical requirements and specifications.
- Develop data integrations, tag management strategies, and API connections for robust, scalable solutions.
- Contribute to solution architecture for custom requirements.
- Deliver customer-facing presentations, documentation, and enablement materials (data dictionaries, technical specifications).
- Mentor and train internal and client teams; contribute to thought leadership content.
- Maintain accurate records of project activities and client interactions.
Required Skills & Experience
- 8+ years in technical, customer-facing roles with hands-on enterprise software implementation.
- 2+ years direct experience with one or more of: Customer Journey Analytics, Real-Time CDP, Analytics.
- Core understanding of the company's Edge Data Collection for web and mobile.
- Proficiency in API integration, tag management, data modeling, and architecture.
- Experience with the company's Experience Platform Tags, single-page applications, and web development.
- Comfort with JavaScript; familiarity with Python and SQL preferred.
- Experience with mobile SDKs, architecture, marketing technology, and analytics; understanding of event-data pipelines.
Preferred / Nice-to-Have Skills
- Experience leveraging AI/ML models for customer segmentation, predictive analytics, or automation.
- Experience designing or managing databases/data models.
- Experience in vertical industries (retail, finance, healthcare, etc.).
- Experience with automation/scripting (Python, Scala, R) for large-scale data analysis.
- Familiarity with multi-platform media delivery (web, mobile, OTT) and privacy/consent considerations.
Work Arrangement
This position is remote, supporting clients across the United States and Canada. Core collaboration hours are aligned to Central Time (CST).
