About the Role
We are seeking a Resident Engineer with hands-on experience in data protection and cyber recovery solutions to support a banking-sector client. The ideal candidate will have practical experience with NetWorker, PowerProtect Data Manager (PPDM), and PowerProtect Cyber Recovery solutions.
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Key Responsibilities
- Deploy, configure, administer, and troubleshoot NetWorker backup and recovery solutions.
- Manage and support PowerProtect Data Manager (PPDM) for enterprise data protection and backup operations.
- Implement, maintain, and support PowerProtect Cyber Recovery solutions.
- Monitor backup jobs, investigate failures, and ensure successful backup and recovery operations.
- Perform data recovery, restore testing, and troubleshooting to support business continuity.
- Support data protection infrastructure and resolve technical incidents in line with customer requirements.
- Maintain technical documentation and provide regular service reports.
- Coordinate with the customer's IT, infrastructure, and security teams.
- Follow banking-sector security policies, access controls, and operational procedures.
Requirements
- Hands-on experience with NetWorker, PPDM, and Cyber Recovery solutions.
- Practical experience in enterprise backup, data protection, restoration, and disaster recovery.
- Strong troubleshooting and incident-resolution skills.
- Experience supporting enterprise customers in production environments.
- Ability to work on-site at the customer's premises in Saudi Arabia.
- Experience in the banking or financial services sector is an advantage.
Preferred Qualifications
- Certifications related to data protection and cyber recovery.
- Experience with enterprise storage, virtualization, and disaster recovery environments.
- Familiarity with cybersecurity controls and secure backup architectures.
