In this role as Data Quality Analyst, you will be responsible for ensuring the quality and accuracy of numerous Operations reports and dashboards. You will ensure continuous availability and high quality of all business and executive reports, datasets, and dashboards. You will work closely with your counterparts in IT to measure and implement robust data quality standards and processes and translate business requests into technical requirements for the enhancement of existing datasets or the ingestion of new datasets.
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Key Responsibilities:
- Monitor the quality of 250+ reports and Power BI dashboards managed by the Ops Analytics department.
- Monitor the quality of the underlying datasets used by various Ops Analytics verticals.
- Support the development and implement data quality standards, guidelines, and procedures.
- Conduct regular data quality assessments and audits to identify and rectify data issues.
- Monitor data quality metrics and report on data quality performance.
- Perform data cleansing activities to remove duplicates, correct errors, and ensure data consistency, validating data against established standards and business rules.
- Collaborate with data owners to resolve data quality issues.
- Identify opportunities for data quality improvement and implement corrective actions.
- Develop and maintain data quality improvement plans.
- Communicate and present dataset quality metrics to relevant stakeholders.
- Build and maintain RDAs for the Ops Analytics department in partnership with DTI.
- Share knowledge with the rest of the ops analytics team to upskill existing team members on data quality and data governance.
- Manage user acceptance testing (UAT) and roll-out of new systems and upgrades.
Education & Experience:
- Bachelor’s degree is the minimum educational requirement.
- Minimum of 4 years of relevant experience implementing and maintaining data.
- Experience using programming languages such as SQL or Python, and cloud-based data warehouses (e.g., Azure Synapse Analytics, Databricks, Snowflake).
- Experience building and deploying RDAs across the business.
- Experience using GitHub or similar tools for code management.
- Experience within the aviation/travel industry in operational areas is preferred.
Desirable:
- Experience in digital or analytics-related roles in the airline industry.
Language Requirements:
About Etihad Airways:
Etihad Airways, the national airline of the UAE, was formed in 2003 and has quickly become one of the world’s leading airlines. Based in Abu Dhabi, Etihad operates flights to passenger and cargo destinations across the Middle East, Africa, Europe, Asia, Australia, and North America. The airline has received numerous awards for its superior service, products, and more, aligning with its ambitious Journey 2030 strategy to double its fleet size and triple its customer base in the coming years. To learn more, visit etihad.com.
Recruitment Fraud Alert:
Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.
