About the Role
To support departmental performance and decision-making through reporting, data analysis, research, and coordination activities, while ensuring accurate information, effective monitoring of key initiatives, and efficient administrative support.
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Key Accountability Areas
Reporting & Performance Analysis:
- Prepare periodic operational, strategic, and management reports.
- Develop and maintain dashboards, scorecards, and KPI trackers.
- Collect, validate, and consolidate data from multiple sources.
- Analyze performance trends and identify key insights and improvement opportunities.
- Support the preparation of presentations and analytical reports for management.
Data Management & Documentation:
- Maintain reporting databases, trackers, and data repositories.
- Ensure data accuracy, consistency, and timely updates.
- Manage departmental records, documentation, and reporting archives.
- Monitor reporting compliance with established standards and requirements.
Research & Business Analysis:
- Conduct research, benchmarking, and data gathering activities.
- Support the evaluation of new initiatives, projects, and improvement opportunities.
- Assist in preparing business cases, analytical studies, and recommendations.
Coordination & Governance Support:
- Coordinate meetings, action plans, and follow-up activities.
- Track progress of departmental initiatives and assigned actions.
- Support the preparation of management updates and status reports.
- Liaise with stakeholders to obtain required information and reporting inputs.
Administrative & Operational Support:
- Support PR/PO processing, contract administration, and invoice tracking.
- Coordinate procurement-related activities and departmental administrative requirements.
- Assist in maintaining departmental schedules, records, and correspondence.
- Support compliance with internal policies and procedures.
Role Accountability
HR Proficiency:
- Ability to obtain updated soft and technical skills related to the job.
Delivery:
- Perform the planned activities to meet the operational and development targets as per delivery schedules.
- Utilize resources effectively to achieve objectives within efficient cost and time.
- Provide a periodic report formatted by detailing the deviation and execution of planned tasks.
Problem-Solving:
- Solve any related problems that arise and escalate any complex operational issues.
Quality:
- Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.
Business Process Improvements:
- Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.
Compliance:
- Comply with related policies, procedures, and work instructions.
Health, Safety, and Environment:
- Ensure compliance with relevant safety, quality, and environmental management procedures and controls within defined areas of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.
Academic Qualification
Bachelor Degree in Business Administration or any relevant field.
Work Experience
2 to 4 years.
Technical / Functional Competencies
- Business Case Preparation
- Business Processes
- Business Requirements Definition
