This internship involves working closely with customers to become their trusted technical advisor. Interns will develop a deep understanding of Oracle systems and support the operation of customer platforms both onsite and in the cloud. Responsibilities include:
- Providing production operation support for Database and Cloud systems.
- Supporting the stability, availability, and performance of critical business systems.
- Installing, configuring, and operating Database, Exadata, and other Oracle Infrastructure Platform products.
- Delivering solution architecture advice, reviews, and conceptual support.
- Analyzing product problems to find resolutions and resolving new and complex issues.
- Researching technical inquiries and handling user problems.
- Supporting software installation, configuration, health checks, and performance assessments.
- Educating customers on product features, issues, evolutions, upgrades, benefits, and patches.
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Location: Saudi Arabia (On-site)
Work Conditions: Part-time, Internship for 12 months, starting September 1st.
Required Skills/Experience:
- Currently pursuing or recently graduated with a degree in Computer Science, Information Technology, or a related field.
- Excellent organizational and project management skills, with strong attention to detail.
- Clear and professional verbal and written communication skills.
- Strong interest in technology, particularly AI and cloud computing.
- Ability to work collaboratively in a multicultural, geographically distributed team environment.
- Proficiency with Microsoft Office and virtual event platforms such as Zoom.
- Advanced language skills in English and Arabic.
What We Offer:
- Hands-on experience running impactful customer events in a global technology organization.
- Mentorship and support from experienced Customer Success Managers and Leaders.
- Opportunity to learn about the latest trends in AI, cloud computing, and customer engagement.
- Exposure to customers, partners, and senior leaders across the EMEA region.
About Us:
Oracle is a world leader in cloud solutions, using advanced technology to address contemporary challenges. Committed to fostering an inclusive workforce and supporting work-life balance, we offer competitive benefits, including flexible medical, life insurance, and retirement options. We encourage community involvement through volunteer programs and are dedicated to accessibility for individuals with disabilities throughout the employment process. Oracle is an Equal Employment Opportunity Employer and welcomes all qualified applicants.
