Company logo hidden

Delivery Manager - Strategic Accounts (Banking)

Unlock employer Dubai, United Arab Emirates Posted: 13 Apr 2026

Financial

  • Estimate: $100k - $140k*
  • Zero income tax location

Accessibility

  • Office Only
  • Apply from abroad
  • Visa Provided

Requirements

  • Experience: Senior
  • English: Professional

Position

We have an immediate job opportunity for a Delivery Manager – Strategic Accounts (Banking) at the company. This senior role requires a highly client-facing professional to take full ownership of a marquee Banking account with a revenue portfolio of approximately USD 50M. The ideal candidate will have a blend of delivery excellence, commercial acumen, and the ability to build lasting client partnerships at senior levels.

Ready to apply for roles like this?

Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.

Unlock employer & apply directly

Key responsibilities include:

  • Account Operations and P&L
    Manage the full P&L of the account, including revenue, margins, costs, billing, invoicing, and payment cycles. Drive operational efficiency and ensure account health is tracked and reported.

  • Demand & Fulfillment
    Lead end-to-end demand management, partnering closely with internal teams for timely and quality fulfillment.

  • ODC Management
    Set up and scale large Offshore Delivery Centers (ODCs) with an understanding of operations, people management, and compliance.

  • Employee Engagement & Team Leadership
    Build and lead geographically distributed teams, fostering a high-performance culture with a focus on employee satisfaction.

  • Client Engagement & Stakeholder Management
    Manage senior client relationships and act as the primary escalation point, driving proactive engagement and expectation management.

  • Delivery & Governance
    Ensure the achievement of commercial, delivery, and operational targets, and establish governance frameworks to track performance.

Required Skills:

  • 15+ years of experience in IT services/technology delivery, particularly in senior, client-facing Delivery Manager roles.
  • Experience managing large delivery programs in the Banking sector.
  • Proven P&L ownership on large accounts (~USD 30–50M+).
  • Strong background in setting up and managing large ODCs.
  • Significant experience in recruitment, resourcing, and team management.

Qualifications:

  • Bachelor’s or Master’s degree in computer science, Information Systems, or a related field.

Soft Skills:

  • Excellent communication and leadership skills.
  • Strong interpersonal skills and the ability to collaborate.
  • Capacity to work under pressure and meet tight deadlines.
  • Positive attitude and strong work ethic.

Location: Dubai, United Arab Emirates
Work Conditions: On-site, Full-time
Experience Required: 15 to 20 years
Notice Period: Immediate to 30 days

Candidates from diverse backgrounds are encouraged to apply as we believe in fostering an inclusive culture that respects all individuals.

Apply Direct

Jobs you might like   View all jobs

Ready to apply for this role?

Apply Direct