In fast-changing markets, customers worldwide rely on the company. This customer-facing role requires working directly at customer premises in Saudi Arabia, in close cooperation with technical, operations, security, and network teams. The engineer contributes from the presales phase through deployment, acceptance, handover, and post-deployment support, representing the company professionally and following customer access and security procedures.
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Main Responsibilities
- Install and configure the solution on physical hardware or virtualized environments.
- Perform deployment and integration activities directly at customer premises, respecting customer site rules, access procedures, and security policies.
- Validate site readiness before installation, including access, infrastructure prerequisites, network connectivity, certificates, credentials, and required customer dependencies.
- Integrate the solution with customer backend systems and core network elements at the customer premises.
- Prepare and maintain technical documentation related to deployment, integration, troubleshooting, and handover.
- Provide regular updates to the Project Manager on work progress, actual effort, risks, and estimated time to complete tasks.
- Execute the customer acceptance test plan with customer stakeholders.
Position Requirements
- Saudi Arabian citizenship is mandatory due to customer and local project requirements.
- The candidate must be eligible and willing to work at customer premises in Saudi Arabia and comply with customer site access, security, and administrative procedures.
- Bachelor’s degree in Computer Science, Telecommunications, Engineering, or a related discipline; equivalent professional experience may be considered.
Experience & Professional Knowledge
- Advanced Linux/Unix experience (3+ years) with knowledge of standard Linux administration and troubleshooting commands.
- Ability to read, understand, and maintain shell scripts.
- Good understanding of IPv4 networking concepts.
- Experience with automation tools such as Ansible, Chef, or Puppet.
- Familiarity with cloud environments and DevOps tools.
- Fluent in English; Arabic language skills are preferred.
- At least 3–4 years of experience in systems administration, solution delivery, integration engineering, or DevOps engineering.
Other Requirements
- Customer-oriented, strong communicator, and self-starter.
- Willing and able to travel and work on customer premises in Saudi Arabia according to project needs.
- Professional attitude and ability to represent the company positively when interacting with customer stakeholders.
