About the Job
We are seeking a Deployment Strategist, a pivotal leadership role focused on driving the successful adoption and strategic implementation of AI-powered Agentforce solutions for our key customers. This role is less about hands-on technical execution and more about solutioning, strategic oversight, and executive relationship management.
As a trusted advisor, you will be the primary front-facing contact for Agentforce deployments, bridging customer strategic needs with our product innovation to ensure long-term success and value realization. You will play a critical role in defining and steering the Agentic AI strategy and roadmap for our customers, establishing guardrails, and ensuring responsible AI usage.
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Your Impact
- Strategic Solutioning & Design Leadership: Lead the analysis and strategic design of intelligent AI-powered agents within Salesforce environments, leveraging Agentforce, Data Cloud, Flow, and Salesforce APIs.
- Deployment Ownership & Program Management: Provide comprehensive oversight for the successful deployment of Agentforce solutions, ensuring seamless integration with existing customer infrastructure.
- Executive Customer Relationship Management: Serve as the primary front-facing contact for Agentforce deployments, building and nurturing strong, trust-based relationships with C-suite executives and key customer stakeholders.
- AI Strategy & Responsible AI: Lead discussions around Agentic AI strategy and roadmapping for customers, driving the adoption of foundational Responsible AI principles.
- Facilitation & Workshop Leadership: Design and lead interactive facilitation and workshopping sessions to collaboratively define optimal AI solutions.
- Organizational Readiness & Change Management: Assess customer organizational readiness for AI adoption and guide them through necessary process transformations.
- Product Evolution & Strategic Feedback: Serve as a vital feedback loop between customers and internal product/engineering teams.
Required Qualifications
- 5+ years of experience in strategic solutioning and oversight of cloud-based technology deployments.
- Understanding of the Salesforce platform and ecosystem.
- Excellent collaboration and communication skills, able to explain complex concepts to non-technical stakeholders.
- Proven experience managing executive customer relationships in a strategic advisory or consulting role.
- Ability to travel up to 60% of the time, as needed to customer sites.
Preferred Qualifications
- Experience with Salesforce Data Cloud and/or Agentforce platform.
- Salesforce platform certifications (e.g., Administrator, Data Cloud Consultant, Agentforce Specialist).
Work Conditions
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to shape the future for yourself, for AI, and the world.
