As a Deployment Strategist Lead, you'll be fully responsible for opening up a new market for the company, and building a team to make it happen. This is a senior position where you’ll operate as if a co-founder, working alongside an experienced sales leader at an effective startup progressing from 0 -> 1 within our broader organization. Your aim will be to deploy our voice AI technology at the most strategic customers in the market against their most challenging problems, while leveraging support from the rest of the company to accelerate progress.
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You will be responsible for hiring a team, winning the first customers in the market, and ensuring our product generates impactful results for them.
No two days are the same, but you should expect to:
- Meet with strategic customers to understand their critical audio and voice AI needs and locate their biggest pain points.
- Build and lead a team of forward deployed engineers within the region.
- Identify relevant use cases through deep engagement with customer problems and workflows, and work with engineers to implement our voice and audio AI technology into innovative solutions.
- Design and architect bespoke integrations for customers, ensuring our technology fits seamlessly into their products and operations.
- Guide customers on best practices for implementing our voice and audio AI models to maximize their effectiveness.
- Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives.
- Collaborate with our Research and Product teams to incorporate field insights into the company's software products and AI models.
- Build and deliver compelling demos of our voice and audio AI technology to new and existing customers.
- Scope out potential applications in new industries and expand our AI solutions across different sectors globally.
- Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions.
- Collaborate daily with our customers' engineering and executive teams to ensure optimal implementation of the company's technologies.
Requirements
- Proven experience engaging and influencing C-suite and VP-level stakeholders, both internally and at customer or partner organizations.
- Demonstrated ability to hire, develop, and manage high-performing technical teams while fostering a collaborative and results-driven culture.
- Basic proficiency in Python and understanding of API integration to implement scripts and help with prototyping/demo building.
- Excellent communication and problem-solving skills, particularly in summarizing complex technical concepts and employing logic in pursuing optimal solutions.
- Technical aptitude to quickly understand our voice and audio AI models and their applications.
- Ability to align technical strategy with business objectives, demonstrating strategic and commercial awareness with an understanding of deal structures, go-to-market motions, and revenue impact.
- Nice to have: Experience in partner ecosystem development by identifying, building, and nurturing relationships with system integrators, resellers, and technology partners to drive market growth.
Location
This remote-first role can be executed from anywhere in Saudi Arabia, with a preference for Riyadh. Regular travel for customer visits is expected. Fluency in English and Arabic as well as a deep understanding of regional and cultural nuances is required.
