Desktop Support Technician

The company is currently looking for a Desktop Support Technician for our Bahrain operations with the following skillsets:

Responsibilities

• Provide technical assistance to end users regarding hardware, software, and network-related issues.
• Diagnose and troubleshoot problems with computers, printers, peripherals, and other IT equipment.
• Install and configure desktop computers, laptops, and related hardware. Set up and maintain software applications, operating systems, and drivers.
• Perform routine maintenance on desktops and laptops, including hardware upgrades and repairs.
• IT Procurement and Vendor Management related to devices and equipment.
• Provide 24/7 support to all PCs with peripheral devices and for more than 9000 users.

Requirements

• Experience in healthcare sector will be an added value.
• ITIL Foundation certification.
• Customer Service certificate.
• Strong communication skills.
• Proficiency in Microsoft OS knowledge and troubleshooting skills.

Terms and Conditions

• Joining time frame: 15 - 30 days.