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Device Management Specialist

Unlock employer Riyadh, Saudi Arabia Posted: 16 Sep 2025

Financial

  • Estimate: $60k - $85k*
  • Zero income tax location

Accessibility

  • Hybrid
  • Visa Provided

Requirements

  • Experience: Intermediate
  • English: Professional

Position

As a Device Management Specialist, you will be responsible for the registration and enrollment of devices (Windows, iOS, Android) into Intune or co-management via SCCM/Autopilot. You will create and assign device and compliance profiles, configuration policies, and application packages. In addition, you will monitor device health, update compliance reports and generate basic dashboards/reports.

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Responsibilities

  • Register and enroll devices into Intune or co-management via SCCM/Autopilot.
  • Create and assign device and compliance profiles, configuration policies, and application packages.
  • Monitor device health and generate reports.
  • Coordinate and apply patch-management cycles through SCCM CB and Intune update rings.
  • Provide L1/L2 support, troubleshoot connectivity, AD-group assignments, and client-side issues.
  • Log, track, and resolve tickets in ServiceNow or Remedy.
  • Serve as point of contact for mobile carriers and maintain accurate asset inventory.
  • Develop and update runbooks, SOPs, and knowledge-base articles for common tasks and known errors.
  • Collaborate with networking, security, and application teams to troubleshoot cross-domain issues.

Qualifications

  • Bachelor’s degree in IT, Computer Science, or related field, or equivalent hands-on experience.
  • 1–3 years in an IT support or Analyst I role, with exposure to SCCM and/or Intune/UEM platforms.

Technical Skills

  • Hands-on experience with SCCM Current Branch and Microsoft Intune.
  • Basic Windows OS administration and networking knowledge (DNS, DHCP, TCP/IP, Subnetting).
  • Familiarity with Active Directory group management and device-object lifecycle.
  • Experience with ServiceNow, Remedy, or similar ITSM/ticketing systems.

Certifications (Must Have)

  • Microsoft 365 Certified: Endpoint Administrator Associate
  • CompTIA A+

Certifications (Good to Have)

  • CompTIA Network+
  • Microsoft Certified: Azure Fundamentals (Exam AZ-900)

Work Conditions
At DXC Technology, we prioritize in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We are committed to fostering an inclusive environment where everyone can thrive.

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