About the Role
This is a leadership opportunity for a technologist passionate about Linux, embedded systems, and connected devices. You will lead a regional team of Field Engineers supporting customers through presales, solution architecture, and professional services. The role combines hands-on technical expertise with people management, customer engagement, and strategic thinking. You will help organizations design and deliver secure, durable solutions for mission-critical connected devices and edge environments. You will coach engineers, strengthen engineering practices, and contribute valuable market insight to product and engineering teams. The position operates in a globally distributed environment, collaborating across regions, customers, partners, and technical teams. It is well suited to an experienced Linux professional who enjoys fast-paced challenges and turning complex technology into measurable business value.
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Accountabilities
- Lead, develop, and support a team of Field Engineers ranging from graduate to senior level, with responsibility for presales and professional services activities.
- Set team objectives, plan priorities, and drive progress against agreed goals, projects, and business commitments.
- Partner with leadership to shape team strategy, execution, and organizational priorities.
- Champion engineering excellence, disciplined processes, and effective organizational practices across the team.
- Coach and mentor engineers, providing regular feedback and supporting technical and career development.
- Act as a trusted technical advisor to customers, helping them solve complex problems and understand the value of modern Linux and IoT technologies.
- Represent the team and its products to customers, partners, stakeholders, and internal teams.
- Monitor team health indicators and continuously improve team effectiveness, collaboration, and performance.
- Provide market and customer feedback to Product and Engineering teams, helping influence future product direction.
- Work primarily within a single major time zone while collaborating effectively with globally distributed teams.
- Support international travel for company events and customer engagements as required.
Requirements
- Strong academic background, with an undergraduate degree in Computer Science or a related technical discipline, or a compelling alternative professional background.
- Extensive experience with embedded Linux, including Yocto or comparable embedded Linux technologies.
- Strong Linux expertise, with experience in Debian or Ubuntu considered an advantage.
- Previous experience managing or leading a small engineering or technical team.
- Demonstrated experience working directly with customers in technical, consulting, presales, professional services, or similar environments.
- Ability to explain complex technical concepts and clearly communicate the business benefits of technology.
- Strong understanding of connected devices, IoT, edge computing, and the technical challenges associated with building secure and reliable device fleets.
- Excellent written and spoken English communication skills.
- Strong interpersonal skills, curiosity, adaptability, accountability, and a collaborative mindset.
- Results-oriented approach with a strong personal drive to meet commitments and deliver outcomes.
- Ability to learn quickly and remain effective in a rapidly changing technology environment.
- Experience with RTOS technologies is desirable.
- Additional programming or spoken-language skills are a plus.
- Previous experience working in remote-first, diverse, and distributed organizations is advantageous.
- Willingness and ability to travel internationally approximately twice a year for company events lasting up to two weeks, as well as occasional customer or industry engagements.
Benefits
- Globally distributed, remote-first working environment.
- Opportunity to work with modern Linux, embedded systems, IoT, edge computing, and open source technologies.
- In-person team sprints and company events approximately twice a year.
- Personal learning and development budget of USD 2,000 per year.
- Annual compensation review based on location, experience, and performance.
- Performance-driven annual bonus or commission in addition to base compensation.
- Recognition and rewards programs.
- Annual holiday leave.
- Maternity and paternity leave.
- Team Member Assistance Program and wellness platform.
- Opportunities to travel internationally and meet colleagues in new locations.
- Priority Pass and travel upgrades for eligible long-haul company events.
- A diverse, international environment offering opportunities for continuous learning, professional growth, and collaboration with highly skilled technical teams.
