About the Job:
The company is a successful retail and institutional brokerage headquartered in Abu Dhabi. The firm is undergoing a multi-year transformation to become a high-growth, purpose-driven, data-led organization that delivers market-leading personalized content, offerings, and experiences to traders. To strengthen its client-centric focus, the company is redesigning its structure, technology, and operations while embedding a high-performance culture shaped by 'The company Way'. The goal is for the company to emerge as a dynamic, innovative, and trusted market leader—reflected in the perceptions of its clients, talent, shareholders, and competitors.
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Work Conditions:
On-site, Full-time
Responsibilities:
- Monitor, support, and maintain computer systems and financial trading platforms.
- Operate as part of the global support team, providing coverage across all sites and data centers.
- Develop and implement tools (bespoke and third-party) to automate key areas of software engineering and delivery.
- Support and maintain all trading applications and automate key software engineering processes such as monitoring, continuous integration, testing, deployments, and releases.
- Collaborate closely with in-house Development and QA teams to align technical solutions with business needs.
- Manage service delivery in line with ITIL standards for incident and problem management.
- Administer and improve monitoring tools for optimal application availability and performance.
- Troubleshoot issues across core trading and applications.
- Participate in out-of-hours and on-call support as needed.
Experience and Skills Required:
- Proven experience supporting both Windows and Linux-based applications.
- Development and scripting skills in one or more of the following: Python (preferred), C++, C#, Java, PowerShell, Ruby.
- Manage and optimize cloud infrastructure across Azure and AWS.
- Minimum of six years of experience in user support and systems management.
- Familiarity with DevOps tools such as Grafana, Kibana, Puppet, Docker, Bamboo, Terraform, Kubernetes, and GitLab.
- Knowledge of the FIX protocol and experience with Forex and Equity trading platforms are advantages.
- IT certifications such as ITIL Foundation, MCSE, CCNA, CCNP, and Systems & Security accreditations are highly desirable.
This position offers an exciting opportunity to contribute to the transformation of a leading brokerage in a dynamic and emerging market.
